How can the profession empower vulnerable clients to access legal services, asks Nicola Gunn
The guidance on vulnerable clients published by the Law Society is intended to support lawyers to identify vulnerable clients, assess their needs and empower them to access legal services (see below). It is essential reading for all practitioners, particularly those who do not assist vulnerable clients on a regular basis, and who are therefore less likely to have adapted their practices to provide the specialist support required.
How do I spot a vulnerable person?
Vulnerability can take many forms, including physical or learning disabilities, poor physical health, mental health issues caused by an acquired brain injury or an underlying medical condition, communication difficulties, or the client being of advanced or young age. The client could be subject to abuse of a sexual, physical, emotional and/or financial nature. They may be abusing alcohol or drugs, or heavily dependent upon others for support, which impairs their ability to provide proper instructions.
The possibility of vulnerability should be considered whenever you are instructed by a client. The Law Society practice note focuses on three
