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13 July 2017 / James Noble
Issue: 7754 / Categories: Features , Profession , Marketing
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Mastering online marketing

Ten common legal marketing pitfalls & how to avoid them. A masterclass by James Noble

  • Seventy per cent of today’s legal firms aren’t happy with the quantity, quality (or both) of the new business enquiries they’re generating. This begs the question: where are they going wrong.

Getting caught up in marketing trends is all too easy, especially with the flood of mixed messages designed to confuse the B2B decision maker. Avoiding these 10 common digital marketing mistakes will help to increase desirable results for firms looking to grow their business.

Neglecting databases

Do you have contact details from lost leads or old clients? Have you collected email addresses from an event? There’s no point in gathering audience data if you’re not doing anything with it. To prevent potential business from falling through the cracks, legal firms should be taking advantage of email marketing and automated email sequences to ensure prospects receive frequent updates on new content—keeping the firm at the forefront of potential clients’ minds.

Ineffective websites

Even the most beautiful website is near-on useless if it doesn’t attract any meaningful traffic

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MOVERS & SHAKERS

Gateley Legal—Jack Kelly

Gateley Legal—Jack Kelly

Gateley Legal expands Midlands residential development team

Gibson Dunn—Richard Surtees

Gibson Dunn—Richard Surtees

Gibson Dunn adds employee benefits and executive compensation practice in London with partner Richard Surtees

Laytons ETL—Alec Cameron

Laytons ETL—Alec Cameron

Laytons ETL appoints new partner and head of intellectual property disputes

NEWS
A series of recent decisions has clarified important principles across property law, from perpetuities to lease renewals and public rights over land
Employers cannot rely on wellbeing services alone to defend workplace stress claims after a High Court decision awarding almost £1m to an overworked employee
Andy Burnham's brand of 'Manchesterism' could offer fresh thinking on legal aid and access to justice if it reaches Westminster, according to Roger Smith, NLJ columnist and former director of JUSTICE
The constitutional fallout from a change of prime minister, rather than the politics, is under scrutiny as questions arise over the limits of executive authority in a leadership transition
The legal profession is undergoing a fundamental shift from selling services to creating technology-enabled products, according to Professor Luke Mason, Head of School of Law at Regent's University London
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