Research into gaps in access to justice across England and Wales has been commissioned by the Solicitors Regulation Authority (SRA)
The independent study, led by Professors Irene Scopelliti and Zachary Estes from Bayes Business School of City University London, will seek to identify different groups of consumers based on their individual needs and behaviours when a legal issue arises.
It will look to identify where gaps in provision exist, who is most affected and how policy could address those gaps. SRA chair Anna Bradley said: ‘We want to understand which groups of people are most affected and why.’
