Consumer

Buyers of cars have a right to know about, and must give consent to, any commission arrangements between their finance lender and car dealer, the Court of Appeal has held

The government is introducing tougher consumer protections on ‘buy-now, pay-later’ offers, amid concerns about the way such products are promoted

Anna Medvinskaia & Jack Brady analyse the Supreme Court’s decision in Lipton v BA Cityflyer Ltd

A recent Supreme Court ruling on airline pilot sickness also highlights the approach the courts should take on retained EU law

A multi-million flight delay group action has been grounded by the High Court for a lack of shared interest

Banks have new duties to protect consumers —so why can’t consumers sue for breach, ask Michael Brown & Harriet Campbell

More legal duties are set to be imposed on financial institutions in 2024. In this week’s NLJ, Michael Brown, partner, and Harriet Campbell, senior knowledge lawyer, Penningtons Manches Cooper, provide an overview of the new duties, including the Consumer Duty and the reimbursement rules, and consider the future of financial disputes

Mark Lee & Teja Picton-Howell assess the impact of the Consumer Duty on travel insurance products & distribution

As holiday season approaches, a highly practical and informative article in this week’s NLJ assesses the impact of the Consumer Duty on travel insurance and distribution

The Competition and Markets Authority (CMA) has published draft guidance to protect consumers against risks posed by unregulated will writing, online divorce and pre-paid probate services