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04 November 2016 / Mark Walker
Issue: 7721 / Categories: Features , Brexit , EU , Commercial
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A view from above

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Flight delays & missed connections with non-EC carriers: Mark Walker reports

  • Passengers entitlement to compensation under the Denied Boarding Regulation for delay in respect of “missed connections”.
  • An analysis of whether the passenger holding a “through-ticket” is entitled to compensation based on the length of delay arriving at the passenger’s final destination if the intermediate airport is outside the EC and the carrier is a “non-community carrier”.

This problem concerns passengers’ entitlement to compensation under Art 7 of EC Reg 261/2004 (the “Denied Boarding Regulation”) for delay in respect of “missed connections”, whereby a short delay on the first flight leaving an EC airport, results in the passenger missing his or her connecting flight, usually causing a long delay arriving at the passenger’s final destination.

The question being asked is whether such a passenger holding a “through-ticket” is entitled to compensation based on the length of delay arriving at their final destination if the intermediate airport is outside the EC and the carrier is a “non-community carrier”. This is a very common scenario because many carriers such as Emirates, Etihad, etc, transport

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