
It gives sellers access to the questions being asked so they can answer them directly and see the responses given by their lawyers. Buyers can ask questions themselves and track their progress.
Peter Ambrose, managing director of The Partnership, said: ‘Enquiry handling is the black hole of conveyancing. The process is totally opaque – clients and agents don’t know what’s going on and it’s extremely painful for lawyers. For the first time ever, Enquiry Explorer allows everyone to obtain up to date progress of the most confusing part of conveyancing.’