
AI is the latest in a line of alternative legal service providers in the past 20 years, focusing in turn on people, process and technology, and can be understood in that context.
Mantoura looks at the respective arcs of these alternative legal service providers, and highlights some of the ground-breaking changes AI can introduce to lawyers’ working lives. He writes: ‘Far from diminishing their role, AI can elevate it.’
Read his reasons to be cheerful about the AI phenomenon here.