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13 July 2017 / James Noble
Issue: 7754 / Categories: Features , Profession , Marketing
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Mastering online marketing

Ten common legal marketing pitfalls & how to avoid them. A masterclass by James Noble

  • Seventy per cent of today’s legal firms aren’t happy with the quantity, quality (or both) of the new business enquiries they’re generating. This begs the question: where are they going wrong.

Getting caught up in marketing trends is all too easy, especially with the flood of mixed messages designed to confuse the B2B decision maker. Avoiding these 10 common digital marketing mistakes will help to increase desirable results for firms looking to grow their business.

Neglecting databases

Do you have contact details from lost leads or old clients? Have you collected email addresses from an event? There’s no point in gathering audience data if you’re not doing anything with it. To prevent potential business from falling through the cracks, legal firms should be taking advantage of email marketing and automated email sequences to ensure prospects receive frequent updates on new content—keeping the firm at the forefront of potential clients’ minds.

Ineffective websites

Even the most beautiful website is near-on useless if it doesn’t attract any meaningful traffic

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MOVERS & SHAKERS

Anthony Collins—20 promotions

Anthony Collins—20 promotions

20 promotions mark major people investment at national law firm, Anthony Collins

Sidley—Elaine Whiteford

Sidley—Elaine Whiteford

Sidley adds competition litigator Elaine Whiteford in London

Charles Russell Speechlys—Claudina D’Costa

Charles Russell Speechlys—Claudina D’Costa

Charles Russell Speechlys welcomes Claudina D’Costa as Director of Client Development Marketing

NEWS
The 25th Pro Bono Week begins today until 6 November, with events hosted by law firms, chambers, law schools and charities across the UK
Aggressive sales tactics can add up to fraudulent trading even without proof of a particular deception or financial loss
Judges risk weakening their own independence by staying silent over government reforms, a leading public lawyer argues
A discount on damages does not automatically mean an equivalent haircut for legal costs in military deafness claims
Police powers targeting concealed identities at protests come with procedural conditions that could determine whether prosecutions succeed
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