A website for consumers of legal services is to be launched in the autumn by the Solicitors Regulation Authority (SRA) as part of a two-year “action plan”.
The website, Legal Choices, aims to guide members of the public through the process of finding and using a solicitor. The SRA “action plan”, which launched this month, will include research and engagement with consumers to find out more about the risks they face when using legal services.
Mehrunnisa Lalani, the SRA's director of inclusion, said: “Over the past 18 months we have listened to what people have told us they need. Often this amounts simply to getting the right information, in the right format, at the right time.”