Dame Janet Paraskeva assesses the potential digital future of the property world
- Changing client expectation.
- Digital transformation.
The government is pushing for change to the home buying and selling process against a backdrop of a new wave of IT innovation, artificial intelligence and digitised data.
What we don’t know is exactly what that change will be and when it will really start to be felt. But it will be different from past waves of IT development. They have left the property buying and selling process substantially unchanged, but this next wave will undoubtedly deliver that change. A summary of some of the changes are discussed below.
Better informed choice
A key transformation is the provision of better information to potential clients as they choose their conveyancer.
Along with all the other legal sector regulators and in close coordination with them we have developed new rules and guidance on information that must be made available to consumers as they shop around.
Inevitably a lot of the conversation has focused on the price information that needs to be made available.
