Difficulties encountered include intimidation, fear of reprisal in anti-social behaviour cases, and confusion about what is taking place in court. The CJC recommends amending procedure rules to ensure all parties can effectively participate; amending the request information regarding vulnerable parties; training judges on vulnerability issues; producing guidance for intermediaries; preparing operational protocols; training staff on vulnerability issues; and considering guidance and training on compensation orders. Responses should be submitted by 11 October 2019.