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10 June 2026
Issue: 8165 / Categories: Legal News , Artificial intelligence , Legal services , Liability
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Stop asking chatbots, say solicitors

Clients who use chatbots for legal advice before turning to solicitors often cause delays or make their situation worse, solicitors have warned

Leeds-based Blacks Solicitors say they frequently come across legal documents or drafted advice generated by artificial intelligence (AI) by their own clients or third parties. Rather than saving time or reducing costs, however, these often delay matters, cause compliance issues or add legal risk.

Phil Parkinson, head of commercial at Blacks Solicitors, said: ‘The output is often inaccurate and we have spent time, for instance, advising our clients on documents they have received which don’t reflect the correct commercial understanding or are not legally compliant.’

He warned that misunderstanding the distinction between general AI-generated information and regulated legal advice can expose businesses to significant liability risks as liability falls solely on the individual or business.

MOVERS & SHAKERS

Gateley Legal—Jack Kelly

Gateley Legal—Jack Kelly

Gateley Legal expands Midlands residential development team

Gibson Dunn—Richard Surtees

Gibson Dunn—Richard Surtees

Gibson Dunn adds employee benefits and executive compensation practice in London with partner Richard Surtees

Laytons ETL—Alec Cameron

Laytons ETL—Alec Cameron

Laytons ETL appoints new partner and head of intellectual property disputes

NEWS
A series of recent decisions has clarified important principles across property law, from perpetuities to lease renewals and public rights over land
Employers cannot rely on wellbeing services alone to defend workplace stress claims after a High Court decision awarding almost £1m to an overworked employee
Andy Burnham's brand of 'Manchesterism' could offer fresh thinking on legal aid and access to justice if it reaches Westminster, according to Roger Smith, NLJ columnist and former director of JUSTICE
The constitutional fallout from a change of prime minister, rather than the politics, is under scrutiny as questions arise over the limits of executive authority in a leadership transition
The legal profession is undergoing a fundamental shift from selling services to creating technology-enabled products, according to Professor Luke Mason, Head of School of Law at Regent's University London
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