Richard Moorhead, professor of law at Cardiff University, has been appointed to an expert advisory group to help legal services meet consumer needs.
The group will advise the Legal Services Consumer Panel on the creation of its consumer welfare index. The index is expected to form “consumer health checks” to see whether the market delivers good, affordable and accessible legal services.
Professor Moorhead says: “The legal services market is about to change dramatically. Those changes are designed to lower cost and improve choice but they also need to ensure quality of legal services. However, we need to ensure that this drive for profit does not compromise the interests of clients, be they individuals or small businesses.”
