- Creating a modern law practice.
- How can firms ensure the best possible service?
- Can such models work well internationally?
The last decade was full of talk of transformation with most professional service firms making the shift. Unfortunately, the legal industry has continued to drag its heels, with traditional law firms reluctant to give up their prestigious city centre offices, hierarchical structures and excessive fees.
COVID-19 has now put these outdated business models in terminal decline. So as businesses were forced to transition from the office to the home, it was the major firms and smaller high street practices that suffered, initially putting staff on furlough as they struggled to equip a dispersed workforce and overcome their in-house security. Some firms spent vast sums of money putting together systems to allow secure effective remote working, whereas others have simply cobbled together disparate systems in an attempt to do the best they can, and hope to ride the pandemic storm, while praying that it
