header-logo header-logo

18 October 2024 / Jo Sanders
Issue: 8090 / Categories: Features , Profession , Career focus , Media
printer mail-detail

One-stop shop for panicking clients

Jo Sanders on how to keep a cool head in an emergency
  • Looks at the rise of multi-disciplinary teams in crisis management.

What is a crisis? Would you recognise one if you were in it and what type of legal help would you seek? It’s worth considering a few examples: a team member in IT is told that a laptop has been left on a train. An employee calls a whistleblowing hotline to disclose that she has been bullied. The CEO has been charged with drink-driving. Accounts discover that a £10,000 payment has not been received. A school calls a parent to say that a child has been involved in unsuitable messaging. A journalist emails with a warning of an imminent adverse article.

These may seem to be entirely different scenarios, but they all have some important common elements. We describe a crisis as an unplanned, unpredictable situation which has the power to impact you or your business’s performance and reputation in a severe way, as well as both personal and professional relationships. It is often a once-in-a-lifetime experience

If you are not a subscriber, subscribe now to read this content
If you are already a subscriber sign in
...or Register for two weeks' free access to subscriber content

MOVERS & SHAKERS

Anthony Collins—20 promotions

Anthony Collins—20 promotions

20 promotions mark major people investment at national law firm, Anthony Collins

Sidley—Elaine Whiteford

Sidley—Elaine Whiteford

Sidley adds competition litigator Elaine Whiteford in London

Charles Russell Speechlys—Claudina D’Costa

Charles Russell Speechlys—Claudina D’Costa

Charles Russell Speechlys welcomes Claudina D’Costa as Director of Client Development Marketing

NEWS
The 25th Pro Bono Week begins today until 6 November, with events hosted by law firms, chambers, law schools and charities across the UK
Pro bono is celebrating a silver anniversary, with initiatives putting businesses and students at the heart of access to justice
Choosing the wrong expert can cost a clinical negligence claimant more than their case
Judges risk weakening their own independence by staying silent over government reforms, a leading public lawyer argues
A discount on damages does not automatically mean an equivalent haircut for legal costs in military deafness claims
back-to-top-scroll