16 July 2021
In the second part of an article on access to justice and technology, Roger Smith considers the unique story of QualitySolicitors, the nationally branded High Street solicitors, and the impact of technology on the traditional firm model
Smith highlights innovations such as a Brighton family law practitioner’s development of automated interview software, as well as the US online service, ‘Hello Divorce’.
Could the sweet spot for lawyers be ‘automation which retains the personal’?
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