For the latest on Hague 19 and the mediation rollout across disputes great and small, turn to former district judge Stephen Gold’s ‘Civil way’ column in this week’s NLJ
Always on form, Gold discusses a mediation pilot due to begin this month. What’s included and what’s not? How will compulsion be achieved? Will it be achieved?
Gold points readers to a Financial Conduct Authority review of insurer behaviour, which ‘provides valuable points for grounds for use by aggrieved policyholders in complaints to the Financial Ombudsman Service (and why not feed them into litigation?)’. He also covers the main points of a ‘punchy appeal judgment’ on a dispute between motor insurers and credit hire companies.