In the first of four articles, Smith looks at the meaning of ‘access to justice’ and highlights some forward momentum in technology as a result of the COVID-19 pandemic.
He writes: ‘Over the whole sweep of its activity, the access to justice sector should emerge from the pandemic more efficient and with leaner administration costs. Funders have seen the necessity of immediate investment to keep services going. To its immense credit, the sector has seen upgrades that might have taken years implemented in days.’