MPs have been urged to take action on cold calling, after it emerged more than 25,000 complaints were lodged last year about personal injury claims calls alone. New statistics released by the Information Commissioner’s Office show that personal injury tops the list of cold calling complaints, while an additional 5,883 calls relating to Payment Protection Insurance (PPI) claims and 521 regarding pensions were reported. The Association of Personal Injury Lawyers is now urging the government to follow through on a promise made last year to include a ban on cold calls by claims management companies in the Financial Guidance and Claims Bill, currently at the Second Reading stage in the House of Commons.
25 January 2018
Give cold calling the cold shoulder, MPs told
MOVERS & SHAKERS
Jurit LLP—Caroline Williams
Private wealth and tax team welcomes cross-border specialist as consultant
Freeths—Michelle Kirkland Elias
International hospitality and leisure specialist joins corporate team as partner
Flint Bishop—Deborah Niven
Firm appoints head of intellectual property to drive northern growth
NEWS
Talk of a reserved ‘Welsh seat’ on the Supreme Court is misplaced. In NLJ this week, Professor Graham Zellick KC explains that the Constitutional Reform Act treats ‘England and Wales’ as one jurisdiction, with no statutory Welsh slot
The government’s plan to curb jury trials has sparked ‘jury furore’. Writing in NLJ this week, David Locke, partner at Hill Dickinson, says the rationale is ‘grossly inadequate’
A year after the $1.5bn Bybit heist, crypto fraud is booming—but so is recovery. Writing in NLJ this week, Neil Holloway, founder and CEO of M2 Recovery, warns that scams hit at least $14bn in 2025, fuelled by ‘pig butchering’ cons and AI deepfakes
After Woodcock confirmed no general duty to warn, debate turns to the criminal law. Writing in NLJ this week, Charles Davey of The Barrister Group urges revival of misprision or a modern equivalent
Family courts are tightening control of expert evidence. Writing in NLJ this week, Dr Chris Pamplin says there is ‘no automatic right’ to call experts; attendance must be ‘necessary in the interests of justice’ under FPR Pt 25
Copyright © 2026 LexisNexis
