There’s no question that technology is transforming all our lives. People are increasingly using technology to choose and access professional services. The legal sector is of course experiencing its own ground-breaking innovations, which are enabling new ways for solicitors and law firms to deliver services, engage with clients and increase efficiency.
Firms need to keep pace with consumers’ rapidly changing expectations. Yet sole practitioners and small firms can face obstacles in embedding technology in their firms, with the risk that some are left behind.
At the Solicitors Regulation Authority (SRA), we recognise smaller firms’ value to the public, as they continue to be the gateway to legal services for many. They can provide an affordable, trustworthy, close-to-home option, providing access to expert advice.
The SRA is committed to encouraging innovation that can improve both legal services and access to them. That includes supporting small firms to adopt technology responsibly and safely. That’s why we recently commissioned research to better understand their needs in this area.
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