Outsourced communications provider Moneypenny said the offer would be particularly valuable for legal businesses where reception teams may no longer be office based or where they do not have the technology to manage the switchboard remotely.
Bernadette
Bennett, commercial manager, legal, at Moneypenny, said: ‘Many legal firms have
put remote working plans in place in record time.
‘Understandably,
a lot of that focus has been on providing laptops and shared access to files,
rather than the logistics of call handling and telephony. However, call
handling is a business critical activity. Firms must remain accessible for
clients and prospects, and for remote teams to be able to work productively.’
Joanna Swash,
CEO of Moneypenny, said: ‘Many are struggling to deal with the shift in call
volumes due to the rapid switch to home working, and we’re on hand to make sure
we can provide solutions to help maintain exceptional customer service.’
To find out
more visit: www.moneypenny.com/uk/digital-switchboard/or call 0333 202 1005.
