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10 March 2021 / Sheila Kumar
Issue: 7924 / Categories: Features , Profession , Conveyancing , Technology
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Conveyancing: watch this (digital) space

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42012
Sheila Kumar outlines the changing face of conveyancing
  • Digitisation: improving home buying and selling?
  • AI: supervision and regulation.
  • 2020 shake-up: new ways of serving clients.

Even pre-pandemic, the conveyancing industry was going through a period of change. A drive to focus on more upfront information from sellers, transparency to ensure that consumers are able to find the best lawyer for them and exciting technological developments were already underway. The pandemic has sped much of this up and allowed us to see what potentially lies ahead.

Digitisation

Digitisation, in the form of online identity verification and e-signatures, for example, has started to open up a range of opportunities for improving the home buying and selling experience for consumers. Successful use of technology isn’t about adopting it for its own sake; it’s about seeing what can help manage administrative burdens, undertake digitally what used to be face to face, and improve workflow management for staff and customers alike.

More and more conveyancing practices are doing this. They are looking to give clients an easy to use and engaging

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