The commercial mediation market grew by 38% in the 12 months leading up to March 2020, the start of the pandemic, with approximately 16,500 commercial mediations performed in the UK, according to a biannual audit by the Centre for Effective Dispute Resolution (CEDR).
The audit shows that much of the increase is due to ad hoc referral of cases, which has increased 53% since 2018. It also showed some £17.5bn worth of commercial claims are now mediated annually.
CEDR director and author of the report, Graham Massie, said: ‘Commercial mediation continues to grow from strength to strength.’
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